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Furious customers rage at Amazon after drivers leave packages outside in torrential wind and rain – despite ‘neighbours being home’

  • Much of the UK was hit by torrential downpours and strong winds yesterday 
  • Dozens of customers complained on Amazon social media pages about parcels 
  • They shared photographs of sodden packages and their water-logged contents
  • Was your Amazon parcel left outside in the rain? Email [email protected] or [email protected] 

Amazon have been bombarded with complaints from furious customers whose Christmas deliveries have been ruined after being left out in the rain.

As the UK was hit by torrential downpours and strong winds yesterday, dozens of Amazon delivery drivers left parcels exposed to the elements.

Pictures posted to the company’s social media pages show sodden and disintegrating packages with water-logged contents inside.

Many have been left to re-order their Christmas presents, books and other items 

Pictures posted to the company’s social media pages show sodden and disintegrating packages with water-logged contents inside

Dozens of people have shared pictures of their soaked deliveries online 

Amazon has since apologised to some people and promised to look into their orders 

The UK was hit by torrential downpours and strong winds yesterday but many Amazon delivery drivers left packages exposed to the elements

Was your Amazon parcel left outside in the rain? 

Email [email protected] or [email protected] 

Jeni O’Brein from Brighouse, West Yorkshire posted: ‘So disappointed by my recent delivery. Left outside in the heavy rain. Outside packaging and boxes that the items are in damaged.

‘These items are gifts! Both my neighbours were home and I also have plenty of dry locations in the garden for it to be left.’

Michael David Smith called on Amazon drivers to use their initiative, writing: ‘I’m not pleased with your delivery guy leaving my package in the torrential rain. Especially when it had a book in it.

‘Can you add an option for ‘leave in green box’ or something similar as every package I’ve had delivered this month has just been left outside for all to see. Normally your drivers take some initiative and put it in the green box that is two feet from my front door.’ 

Another unhappy customer, Stuart Harding, shared an image of a parcel with its soaked items still inside.

He wrote: ‘Looks like a common theme today. My items left out in the pouring rain for hours. Totally ruined. How do Amazon manage to employ people who think that it’s acceptable to leave cardboard boxes out in the rain!?

‘Items inside are paper and also ruined. Beyond a joke. Merry Christmas Amazon. Thanks for nothing.’ 

Fabia-George Holman said her package fell apart when she picked it up

Amazon has been inundated with complaints from outraged customers today 

Amazon Prime customer Matt Garland wrote: ‘Driver couldn’t be a***d to leave my parcels with my next door neighbour or any other neighbour but thought he’d leave my parcels in the rain. Useless. I’m actually disgusted by your muppetry.’

Theresa Smith, from Swindon, Wiltshire, said: ‘Thanks Amazon for leaving my parcels in the rain with no concern for the contents – using your call me now option but no response.’

Law graduate Beccy Downs branded Amazon ‘pathetic’ for not leaving her parcels by her shed, with a photo showing two parcels that are completely soaked through. 

She said: ‘Amazon are you actually for real? If you can’t tell, the two parcels you delivered are drenched. I don’t know what stupid person thought leaving parcels in the rain would be a good idea!? We have a very dry shed that was two steps away absolutely pathetic.’

People have been left with sodden parcels, with the contents inside completely destroyed 

Fabia-George Holman said her package fell apart when she picked it up, adding: ‘Could someone from Amazon please explain to me how this parcel has been ‘handed to resident’? Left outside my front door in full view and in the pouring rain.

‘Second time this has happened this week. I have a designated safe place for a reason. Picked this box up and it fell apart it was so saturated.’ 

And Jade Alexandra from Southend-on-Sea, Essex said: ‘Delivered to resident you say? I say left in plain sight and in the pouring rain!’

Jade shared pictures of her package completely ruined in the rain. One photo also shows her package sitting outside next to her door.

Amazon apologised to some customers and asked for further details about the deliveries. 

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