HAVE you ever been excited to dig into a hot sausage roll only to get it and discover it's only lukewarm or even cold?

Well it turns out you're not alone, but there's a reason why they're not always hot according to one Gregg's worker.

Posting on TikTok, Gregg's worker Isabelle explained why the tasty pastries might be cool when you get your hands on them.

She confessed that customers always come into the shop and ask why the sausage rolls and pasties aren't hot.

She said: "So many times people come in and they're like 'can you heat up our food? Why is it not hot?'

"Basically we don't pay a hot tax on any of the savouries," She explained.

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According to the worker this means that when you buy food like a ham and cheese baguette you actually pay extra to have it heated up, but you don't on the bakes.

She continued: "It's just that you're lucky if your come in and if they're popular that day and constantly going out that they're hot or not.

"They're not actually retailed to be hot, they can be any temperature and can still be sold.

"The amount of times that people come in asking for their food to be re-heated, we can't do that."

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That doesn't mean that you'll be getting a sausage roll that's been sat around all day though, Isabelle added that 'open bakes' are only kept out for two hours.

Whereas 'closed bakes' are kept out for four hours, so even if they're not hot they're still fresh!

Viewers of the clip were amazed by the simple reason, one joked: "You're doing the lord's work."

Others weren't bothered by the temperature, "I always think Gregg's is nicer cold," one quipped.

We have contacted Gregg's for comment.

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