Prince Charles praises the work of Royal Mail

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Prince Charles, 72, has issued an emotional message of thanks to Royal Mail staff for their “tireless efforts” to “keep our country connected” during the COVID-19 pandemic. The moving video clip was shared on Twitter just days after the Prince of Wales visited his father Prince Philip, 99, in hospital at the weekend.

While the Duke of Edinburgh was admitted as a “precautionary measure” and is said to “remain in good spirits” photos of Charles leaving King Edward VII hospital on Saturday appeared to show him looking tearful.

Royal Mail shared the new video of Charles on Twitter with the message: “We’d like to say a huge thank you to HRH The Prince of Wales for taking the time to record such an incredibly heartfelt video; recognising the hard work and dedication of everyone here at Royal Mail.”

Body language expert and author Judi James analysed the new clip of Charles for Express.co.uk and shared her findings.

According to the analyst, the future king appears “sadder than usual” and “in need of a hug.”

The analyst told Express.co.uk: “Having lost one son to the US and clearly worried about his father’s extended stay in hospital, Charles’s delivery here seems to show a rather warmer and sadder side than usual.

“The continuity of good, old-fashioned royal standards are of course sustained here, and with younger royals like William, Kate, Edward and Sophie all creating a more authentic rapport with their casual, naturalistic social media appearances, there is something rather sweet in the way that Charles sits suited and booted with pocket hankie perfectly in place to address his audience as ‘Ladies and Gentlemen’ and use Upper RP pronunciation, calling ‘homes’ ‘hums’.”

According to Judi, Prince Charles’s expression hints he is experiencing “deep sadness” behind his formal facade.

The expert added: “But there is something in Charles’s eye expression that suggests deeper emotions behind the formal approach.”

Judi added: “There were claims he was tearful during his hospital visit to Prince Philip and although it could be down to the remnants of his bout of Covid, his eyes also look reddened and rather damp here, too.”

Judi claimed the future king allowed his “sentimental side” to show in the touching new video.

The expert said: “Charles has always been a very sentimental man and this is more visible here than normal.

“His eye expression softens when he refers to ‘My wife and I’ and this softening at the mention of Camilla is a rare hint of his affection for her.”

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Judi added: “After the formal start, Charles’s words adopt an air of humility that is reflected in his facial expressions, with his steepled brows and slight head tilt.

“He self-diminishes his own status twice, starting one point with the words ‘If I may say so..I’ve been immensely impressed by the work you do’ and another with ‘For what it is worth…I can only offer you my thanks’.”

The expert claimed Charles appeared “in need of a hug” as he rounded off his emotional tribute to Royal Mail staff.

Judi concluded: “His head shakes gently to emphasise the sense of gratitude for the work of the postal service, and by the end of this long and rather moving message you do get the feeling from a much sadder-looking Charles that he might be in as much need of a hug right now as the rest of us during lockdown.”

Prince Charles’s tribute to Royal Mail in full

Speaking in the clip Prince Charles said: “Ladies and gentlemen in May last year, my wife and I were delighted to have a socially-distanced conversation with our postman Neil Martin outside our home in Scotland.

“Afterwards Neil delivered a letter from us addressed to everyone at Royal Mail expressing our heartfelt but inadequate thanks for the tireless efforts you had all been making to keep our country connected throughout the most difficult of times.

“Now, while we are still in the grip of this dreadful pandemic I want to express once again my profound appreciation to you all for continuing to work so incredibly hard in every corner of this land.”

The future king added: “The truth is that the Royal Mail remains an incredibly important lifeline to us all especially to the vulnerable, the lonely and those who have to self-isolate.

“And if I may say so I’ve been immensely impressed by the determination you have shown even when faced with the additional challenges of extreme weather, colleague absences, and of course, greatly increased volumes of parcels.

“I know that on a daily basis, The Royal Mail is playing a really crucial role in delivering hope through letterboxes across the land, not least by carrying those critical illnesses, for the NHS inviting people to their vaccination, which offers our best route back to normality.

“I realised too that you have helped deliver more than one billion items of personal protective equipment to the NHS and to those in adult social care settings and deliberative central medication to those who are unable to leave their homes.”

Charles added: “There are so many unsung heroes and heroines working for the role of delivering COVID tests to home addresses and safely collecting the completed kids from a network of 35,000 priority postboxes, seven days a week.

“In addition to performing such a continuous public service. I have been enormously impressed to see how many of you have leapt into unstoppable action in an astonishing variety of unexpected outfits, in order to raise our spirits.

“And in the process, raise thousands of pounds for good causes. I caught a glimpse of all the extra selfless efforts, you could be making when I visited the Cirencester delivery office.

“I saw that you were delivering to Father Christmas, an absolutely essential service with children, and the vast numbers of parcels you sought.”

The royal concluded: “And it was here that I was introduced to what could only be described as an incredibly inventive fancily address those men and women.

“Ladies and gentleman, Royal Mail is a service that has delivered for more than 500 years.

“But in the last 12 months, you prove that your work remains utter vital.

“For what it is worth, I can only offer you my greatest possible thanks once again for what every single one of you continues to do day in and day out, during these long days of lockdown, what you do, and the service you provide makes such a difference to so many people, and we would truly be lost without you.”

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