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John Lewis is pausing click and collect and in-home services after the Government has tightened guidelines. However, shoppers can still collect John Lewis orders from Waitrose stores.
Waitrose, a subsidary of John Lewis, has considerably tightened rules for shopping in stores too, enforcing face masks and restricting numbers more tightly.
A John Lewis statement from Andrew Murphy, Executive Director, Operations, read: “We’ve listened carefully to the clear change in tone and emphasis of the views and information shared by the UK’s governments in recent days.
“While we recognise that the detail of formal guidance has not changed, we feel it is right for us – and in the best interests of our Partners and customers – to take proactive steps to further enhance our Covid-security and related operational policies.”
Click and collect will no longer be available, the service coming to an end last night.
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Existing orders will still be carried out, but there will be no further bookings.
Waitrose is insisting shoppers wear masks in store with marshals at doors to enforce the rule.
Those without masks will be offered disposable options, but if they refuse then they will be denied entrance.
Only those who are medically exempt will be able to go maskless in stores.
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Andrew Murphy said: “By insisting on the wearing of face coverings, over and above the social distancing measures we already have in place, we aim to make our shops even safer for customers.”
Will click and collect be limited else where too?
New Government rules may mean click and collect is banned across all retailers in a bid to crack down on the virus.
The move would be a bid to prevent non-essential travel.
The decision was debated in a Cabinet subcommittee meeting on Sunday, acccording to reports.
A source told The Telegraph: “The general feedback is that click and collect is not working, people are not wearing masks in queues, people are too close to each other.”
Retailers such as supermarkets are responding to the Government’s guidelines and warnings.
The majority of supermarkets have banned those without face masks from their stores.
Tesco, Asda, Sainsbury’s and Morrisons have all banned those without masks.
Morrisons and Sainsbury’s announced they would increase security and stop shoppers without face coverings from entering stores yesterday.
Yesterday evening Tesco and Asda followed suit.
Many of these companies are employing special security in stores to enforce this.
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